Terms of Service

Terms of Service

Effective Date: 08/18/25
Last Updated: 08/18/25

Welcome to Balad Boutique (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website Baladboutique.com, related services, and purchase of our products (“Services”). By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree, please do not use our Services.

1. Eligibility

You must be at least 18 years old (or the age of majority in your state of residence) to make purchases through our website. By using our Services, you represent and warrant that you meet these requirements.

2. Use of the Website

You agree not to:

  • Use the website for unlawful purposes or in violation of applicable U.S. federal or California state laws.

  • Interfere with the security, functionality, or performance of our Services.

  • Copy, reproduce, or distribute content from our website without prior written consent.

We reserve the right to suspend or terminate access for violations of these Terms.

3. Product Information & Availability

We make reasonable efforts to provide accurate product descriptions, images, and pricing. However, we do not warrant that product details, pricing, or availability are error-free. We reserve the right to correct errors and to discontinue or modify products without prior notice.

4. Orders & Payment

  • All orders are subject to acceptance and product availability.

  • Prices are listed in U.S. Dollars unless otherwise stated.

  • We accept major credit cards and other payment methods offered at checkout.

  • You authorize us to charge your selected payment method for the total order amount.

  • We reserve the right to cancel or refuse any order if fraud, misuse, or unauthorized activity is suspected.

5. Shipping & Delivery

  • Shipping times are estimates only and not guaranteed.

  • We are not responsible for delays caused by carriers, customs, or events beyond our control.

  • Risk of loss transfers to you upon delivery of the order to the carrier.

6. Returns & Refunds

  • Due to the nature of fragrance and personal care products, returns may only be accepted for unopened, unused items within 14 days of delivery.

  • To request a return, please contact us at Baladboutiquellc@gmail.com.

  • Shipping costs are non-refundable, and customers are responsible for return shipping unless the product was defective or incorrect.

7. Intellectual Property

All trademarks, logos, product names, designs, images, and text displayed on the site are the property of Balad Boutique and protected under U.S. copyright, trademark, and intellectual property laws. You may not use our content without prior written permission.

8. Disclaimer of Warranties

Our Services and products are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that our website will be error-free, uninterrupted, or secure.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Balad Boutique shall not be liable for indirect, incidental, special, or consequential damages (including lost profits, data, or goodwill).

  • Our total liability for any claim related to the Services or products shall not exceed the amount paid by you for the specific product at issue.

10. Indemnification

You agree to indemnify, defend, and hold harmless Balad Boutique, its owners, officers, employees, and affiliates against any claims, damages, liabilities, or expenses (including attorneys’ fees) arising from your misuse of our Services or violation of these Terms.

11. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of the State of California, without regard to conflict of law provisions.

  • Any dispute arising from these Terms or your use of our Services shall be resolved by binding arbitration in Los Angeles County, California, under the rules of the American Arbitration Association.

  • By using our Services, you waive the right to a jury trial and agree not to participate in a class action lawsuit.

12. California Consumer Rights

Under California Civil Code § 1789.3, California users of this site are entitled to the following specific consumer rights notice:

If you have a complaint about our Services or need further assistance, you may contact us at:
Balad Boutique
Email: Baladboutiquellc@gmail.com

You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at:
1625 North Market Blvd, Suite N-112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

13. Changes to These Terms

We may revise these Terms at any time. Updated Terms will be posted on this page with a new “Last Updated” date. Continued use of our Services means you accept the revised Terms.

14. Contact Us

For questions about these Terms, please contact us at:

Balad Boutique
Email: Baladboutiquellc@gmail.com