Shipping Policy

Shipping Policy

Effective Date: 08/18/25
Last Updated: 08/18/25

At Balad Boutique, we work hard to ensure your order arrives quickly, safely, and in perfect condition. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

  • Orders are typically processed within 1–3 business days (excluding weekends and holidays).

  • During high-demand periods (such as launches, holidays, or sales), processing times may be slightly longer.

  • You will receive an order confirmation email when your order is placed and a tracking email once your order has shipped.

2. Shipping Costs

  • All shipping costs are the responsibility of the buyer. Shipping rates are calculated at checkout based on the delivery address and chosen shipping method.

  • Shipping costs are non-refundable, including in cases of returns (unless an item was defective or incorrect).

  • Any promotional offers, such as free shipping, will be clearly stated on our website when applicable.

3. Delivery Estimates

  • Delivery times provided at checkout are estimates only and not guaranteed.

  • Shipping times vary by carrier and destination.

  • Balad Boutique is not responsible for delays caused by carriers, weather, customs (for international orders), or other factors outside of our control.

4. Domestic Shipping (United States)

  • We currently ship throughout the U.S.

  • Standard shipping usually takes 3–7 business days after processing.

  • Expedited shipping options may be available for an additional cost.

5. International Shipping

  • We currently ship to select international destinations. This will take a longer period to ship.

  • Buyers are responsible for all shipping charges, duties, VAT, import taxes, and any other fees imposed by the destination country.

  • Balad Boutique is not responsible for customs delays or additional charges once the order reaches the destination country.

6. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.

  • Tracking updates may take up to 24–48 hours to appear in the carrier’s system.

7. Risk of Loss

  • Risk of loss and title pass to the buyer upon our delivery of the package to the shipping carrier.

  • Balad Boutique is not responsible for lost, stolen, or delayed packages once they are in the carrier’s possession.

8. Address Accuracy

  • Buyers are responsible for ensuring shipping details are accurate at checkout.

  • Balad Boutique is not responsible for delays, losses, or extra charges due to incorrect or incomplete addresses.

9. Damaged or Missing Items

If your order arrives damaged or incomplete:

  • Contact us within 48 hours of delivery at Baladboutiquellc@gmail.com.

  • Provide your order number and photos of the package.

  • We will review and may arrange a replacement or refund if appropriate.

10. California Consumer Rights

California residents may have additional protections under state law. Nothing in this Shipping Policy limits your rights under applicable California consumer protection laws.

11. Contact Us

For shipping-related inquiries, please contact:

Balad Boutique
Email: Baladboutiquellc@gmail.com